We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below.
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Customer Support: support@forever21.com
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Important Information About Returns, Gift Cards and Rewards
As a result of the change in ownership, all returns, gift cards, store credits, and rewards issued before May 1, 2025, will no longer be accepted on our site.
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