(Effective Date: May 23, 2017)

Welcome to the FOREVER 21 website at Forever21.com/gl/shop (the "Site"). Please read these Terms of Use (“Terms”) carefully before using the Site.

Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Site.

Ability to use the site

In order to accept the Terms and to use the Site, you must be at least 18 years of age, but at least 20 years of age in Japan and the Republic of China (Taiwan); or if you have parental consent, at least 15 years of age in Australia or otherwise 13 years of age in all other countries ("Minimum Age"). The Site is not intended for users under the Minimum Age. You hereby affirmatively represent that (a) you are at least the Minimum Age in the applicable country; (b) you have the consent of your parent(s) to use the Site if you are under the Minimum Age based on your country; (c) you have all the applicable rights and authority to grant FOREVER 21 the rights granted in these Terms; and (d) you have read, understood, and agree to be bound by these Terms. If you are not at least the Minimum Age, do not have parental consent, or you do not agree to all the terms and conditions of these Terms, you may not use the Site.

Use restrictions

You understand and accept that all information, data, text, software, music, sound, photographs, graphics, audio, video, message or other material appearing on this Site (collectively, “Content”) are owned by FOREVER 21 or its licensors. You are expressly prohibited from using any Content without the express written consent of FOREVER 21 or its licensors. Except as otherwise stated in these Terms, none of the Content may be reproduced, adapted, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of FOREVER 21, and/or the appropriate licensor. Permission is granted to display, copy, distribute, and download the Content on this Site solely for personal, non-commercial use provided that you make no modifications to the Content and that all copyright and other proprietary notices contained in the Content are retained. You may not, without FOREVER 21's express written permission, 'mirror' any Content contained on this Site or any other server. Any permission granted under these Terms terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed Content. Any unauthorized use of any Content contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.

ANY USE OF THE SERVICES NOT SPECIFICALLY PERMITTED UNDER THESE TERMS IS STRICTLY PROHIBITED.

Change in terms

We may from time to time change the terms that govern your use of our Site. We may change, move or delete portions of, or may add to, our Site from time to time. If we make material changes to the Terms, we will notify you by email or through a message posted on the Site. Your continued use of our Site following any such change constitutes your agreement and affirmative acceptance to follow and be bound by the modified Terms. If you do not agree to, or cannot comply with, the Terms as modified, you must stop using the Site.

Trademarks

FOREVER 21 is a registered trademark, service mark, and/or trade name of Forever 21, Inc. All other trademarks, service marks, and trade names contained in the Site are the properties of the respective owners. FOREVER 21 disclaims any proprietary interest in trademarks, service marks and trade names other than its own. No use of these marks may be made without the prior written authorization of FOREVER 21, except as necessary to accurately identify the products or services of FOREVER 21.

Submission of content; comments, images, videos and other content

To the extent permitted by local law, for any content you provide to FOREVER 21, on or by this Site, or otherwise disclose, submit or offer in connection with your use of this Site, or other sites such as Facebook or Instagram that may interact with this Site, including comments, ideas, images, photographs, video clips, audio clips, graphics, tags, data, materials, information, and other submissions, including submissions with any hashtags such as #F21xME or #F21xMusic (collectively, 'User Content'), you specifically grant us a non-exclusive, transferable, sub-licensable, royalty-free, fully paid up, worldwide license (but not the obligation) to use any User Content that you post on or in connection with FOREVER 21 (“IP License”). The IP License includes, for example and without limitations, the right and license to store, use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, in both digital and physical owned channels, and will not be limited in any way in its use or modifications to the submission, whether for commercial purposes or not, of the User Content. In certain circumstances FOREVER 21 may also share your contribution with trusted third parties. You are also granting us a non-exclusive, transferable, sub-licensable, royalty-free, fully paid up, worldwide license (but not the obligation) to use your name, likeness, personality, voice, or any other materials or information you provide to FOREVER 21 in connection with your content.

In case any moral or other rights cannot be assigned under the applicable laws, you agree not to exercise such rights against FOREVER 21, its parent or affiliated companies, its business partners, or other individuals or entities designated by FOREVER 21.

FOREVER 21 is not and shall not be under any obligation (1) to maintain any User Content in confidence; (2) to pay you any compensation for any User Content; (3) to credit or acknowledge you for User Content; or (4) to respond to any User Content.

You understand and agree that it is your obligation to make sure the User Content you submit to the Site must not violate the rights of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You also understand and agree that User Content you submit to the Site must not be and will not contain libelous or otherwise unlawful, abusive, obscene, or otherwise objectionable material in FOREVER 21’s sole discretion.

You are and shall remain solely responsible for any User Content you submit on the Site. You agree that FOREVER 21 may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity.

By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that FOREVER 21 may use your information for marketing and promotional purposes.

When you publish content or information using the “Public” setting, it means that you are allowing everyone, including other Website users, to access and use that information, and to associate it with you (i.e. your name and profile picture). We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified).

If you do not want to grant FOREVER 21 the permission set out above on these terms, please do not submit User Content.

F21 Promo alerts - Mobile terms & conditions (only for users in South Korea & in the People's Republic of China)

To opt in to Forever 21’s mobile text messaging services, text "F21" to 38056. After an initial confirmation SMS message, you will receive 5 SMS messages per month. We may use autodialer or non-autodialer technology to send the SMS messages to the mobile phone number you supply when you opt in. Message and Data Rates May Apply. To stop a service at any time, reply STOP to 38056. Once your telephone number is removed from our system, you will receive a final confirmation message and no further messages will be sent to your cell phone or mobile device. To request more information, reply HELP to any message.No remuneration is implied or offered. News and data delivered are believed to be accurate at the time of delivery. For Support call +1 (888)494-3837. The mobile operators participating in this campaign are AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, InterOp, Cellular Com, C Spire Wireless, Cricket, Virgin Mobile, and Cincinnati Bell. If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services at the prices offered. Pre-paid users may not be able to participate – Check with your mobile operator. Forever 21 respects your right to privacy. Click here to review our Privacy Policy.

SUPPORT: Reach us at +1 (888) 494-3837

Forever 21's communications to you

If you have given your consent to receive marketing materials from us and have not withdrawn that consent, you agree that FOREVER 21 may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of FOREVER 21's products or services (with your consent where necessary), or for such other purpose(s) as FOREVER 21 deems appropriate in accordance with applicable laws.

Contests/promotions

Any contests or promotions described or posted on this Site shall be governed by the rules regulating such event.

Product information

Most Forever 21 products displayed at the Site are available in select Forever 21 stores while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in Forever 21 stores. To the extent permitted by applicable laws, the prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only online.

Colors

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Links to other web sites & services

To the extent that this Site contains links to outside services and resources, the availability and content of which Forever 21 does not control, any concerns regarding any such service or resource, or any link included on the Site, should be directed to the particular outside service or resource. Forever 21 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

Disclaimer

YOU MAY HAVE RIGHTS IN RELATION TO OUR GOODS AND SERVICES THAT CANNOT BE EXCLUDED. TO THE EXTENT APPLICABLE LOCAL LAW SPECIFICALLY AND EXPRESSLY PROHIBITS SUCH EXCLUSIONS, THOSE SUCH EXCLUSIONS SET FORTH BELOW MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE, NONINFRINGEMENT, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT FOREVER 21 SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Inaccuracy Disclaimer

From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions or availability. To the maximum extent permitted by applicable laws, we reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Return Policy

If you are not completely satisfied with your Forever 21.com purchase, you may return it with your invoice to any Forever 21 store or by mail. Please see our Return Policy for details.

Indenmnification

To the maximum extent permitted by applicable laws, you agree to defend, indemnify and hold Forever 21 harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, to the extent arising from or related to your use of the Site.

Termination

The Terms are effective unless and until terminated by either you or Forever 21. You may terminate the Terms at any time. Forever 21 also may terminate or suspend access to this Site at any time and may do so immediately without notice, if in Forever 21’s sole discretion you fail to comply with any term or provision of these Terms. These Terms may be automatically terminated by Forever 21 on any of the grounds set out in the section titled "USE RESTRICTIONS" above. Upon any termination of the Terms by either you or Forever 21, you must promptly destroy all Content, downloaded or otherwise, obtained from this Site, as well as all copies of such Content, whether made under the terms of this these Terms or otherwise.

Privacy statement

We take commercially reasonable efforts to keep the information you share with us safe and private. We will not sell or give your personal information to other marketers without your express consent. However, from time to time, we would like your permission to send you sneak previews of new products, or personalized offers or tips. You will be receiving these offers or tips only if you choose to opt-in to these services. We also may ask for comments on how to improve our products or programs. In order to do so, your information may be securely shared with our agencies, which perform these services on our behalf, or safely stored in countries other than where collected. You can easily opt out of these types of communications at any time by contacting us at: f21globalstore-en@forever21inc.com..

Contact us

You may reach us at: f21globalstore-en@forever21inc.com.

  • Forever 21 Asia E-Commerce Ltd
  • 36/F Tower Two Times Square
  • 1 Matheson Street, Causeway Bay,
  • Hong Kong

OR

  • Forever 21 Commercial (Shanghai) Ltd
  • No. 233 E. Nanjing Road, 1-4 Floors
  • Huangpu District
  • Shanghai, China