We may have already answered your question in our FAQ section. If you can’t find the answer you’re looking for, please get in touch using one of the options below or send your inquiries to canadacustomerservice@forever21inc.com. You will receive a response as quickly as possible.

* Required

Where's my receipt number?

Please provide any additional information that would help us resolve your issue.

ORDER STATUS

* Required

STORE LOCATOR

Find a FOREVER 21 STORE near you using store locator. view store hours, get directions or receive contact info to your nearest store.

Prefer to call?

Canadian Shoppers (Toll Free)

☎ 1-888-494-3837

Phone Support

  • Monday - Friday
  • 5:00 am - 6:00 pm (PST)
  • Saturday
  • 7:00 am - 5:00 pm (PST)
  • Sunday
  • 8:00 am - 5:00 pm (PST)

Chat Support

  • Monday - Friday
  • 7:00 am - 8:00 pm (PST)
  • Saturday
  • 7:00 am - 5:00 pm (PST)
  • Sunday
  • 8:00 am - 5:00 pm (PST)