| |
The following Return Policy only applies to online purchases made through www.forever21.com. All store purchases may only be returned to Forever 21 Stores within the country of original purchase. Please contact your for Return Policy information.
- FINAL SALES: All sales of Gift cards, e-gift certificates, cosmetics, jewelry and items marked as Sale are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.
- For all other items, to be eligible for an exchange, credit or refund as described below, the merchandise must be returned unworn with tags and sanitary liner (for swimwear) intact and must be accompanied by the original return form and customs documents (if applicable). Please note that refunds are only available for online purchases returned by mail.
Returns are accepted within 30 days from the shipped date when you bring your merchandise to any Forever 21, XXI Forever, Heritage1981, or Reference store located within the United States for an exchange or store credit only. At this time prepaid return labels are not available. Return shipping is non-refundable.
|
|