FAQ: RETURN
 
What is your Return Policy?

Online purchases made through www.forever21.com on or after Sunday, November 2, 2014 are valid for an exchange, credit, or refund through Sunday, January 4, 2015 or 30 days from the date of purchase, whichever comes later.

How soon will I receive a refund for my return?

Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from International and APO/FPO addresses, please allow 4-6 weeks from the return shipped date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.

I cannot find the answers to my questions, how do I reach Customer Service?

Please click here to contact our Customer Service Team.