UP TO 70%* OFF

END OF SEASON SALE *selected lines.

english

shipping coutries

Forever 21 ships to the following countries in Europe:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain and Sweden.

If your shipping country is not listed above, please visit one of our other websites:

delivery options

SHIPPING OPTIONS AVAILABLE FOR DELIVERY TIMES DELIVERY COST
EU Standard Home Delivery All countries (see list above) Excl. Certain Postcodes & P.O. Boxes 2-5 Working days from the shipped date €6.00*
Ship to a Forever 21 Store Austria, France, Germany, Ireland, Netherlands, Spain 2-5 Working days from the shipped date FREE
Kiala Points France and Spain 2-5 Working days from the shipped date €5.00*
UPS Access Points Germany 2-5 Working days from the shipped date €5.00*

* FREE SHIPPING ON ORDERS OVER €75.
* We aim to process and ship your order within the standard delivery times. However, sometimes during busy sale periods, deliveries may take longer.

  • When your order has left our warehouse and is shipped to your delivery destination, you receive a shipping confirmation email from us. Check the delivery times in the table to know when your order will arrive.
  • Track your order: Once your order has been processed and shipped, an email containing the tracking number will be sent to your registered email. If you do not receive the shipping confirmation email within 1 to 5 business days from your order date, go to the My Account page and click on Orders to get the tracking number for your order.
  • Please note that an order can be delivered to a neighbor, in case a delivery attempt is unsuccessful. Delivery to a neighbor is upon judgment of the driver. You will be notified of the delivery to an alternate address.
  • Delivery to P.O. Boxes and certain postcodes is currently not available. Click here to see the list of excluded postcodes.
  • Free shipping to any Forever 21 store in Europe. Click here to find your nearest store.
  • You will receive an email notification when your order arrives in store and is ready to collect.
  • Please bring with you the order confirmation and a proof of identity: driver's license, passport, foreign, national or military ID.
  • If someone else is collecting on your behalf, he/she needs to bring the order confirmation, your photo ID based on the above criteria, as well as show his/her own national ID.
  • Click here to find your nearest UPS Access Point / Kiala.
  • When your order has left our warehouse and is shipped to your delivery destination, you receive a shipping confirmation email from us. Check the delivery times in the table to know when your order will arrive.
  • Track your order: Once your order has been processed and shipped, an email containing the tracking number will be sent to your registered email. If you do not receive the shipping confirmation email within 1 to 5 business days from your order date, go to the My Account page and click on Orders to get the tracking number for your order.
  • You will receive an email notification when your order arrives and is ready to collect.
  • Please bring with you the order confirmation and a proof of identity: driver’s license, passport, foreign, national or military ID.
  • If someone else is collecting on your behalf, he/she needs to bring the order confirmation, your photo ID based on the above criteria, as well as show his/her own national ID. UPS Access Point / Kiala will record their signature, name, type of ID presented and the number of the ID on a PDA device for record purposes.
  • You have 10 calendar days to collect your order at the chosen UPS Access Point / Kiala. After the 10th day (from the day you received an email notification that your order is ready to pick-up), your order will be sent back to Forever 21. Once returned, a €2.95 standard return fee will be deducted from the refund amount. Please note that the original shipping and handling charge is non-refundable.
  • Working days exclude Saturday, Sunday and bank holidays.
  • If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 working days.
  • Orders with out of stock item(s) may take up to 5 additional working days to process and ship. Our Customer Service department may contact you for more information.
  • For Gift Card only orders we charge the same rates as regular orders.
  • FREE delivery on orders over €75 : You must purchase a total of €75.00 or more worth of merchandise before shipping and handling. Does not include Forever 21 gift cards unless purchased with merchandise totaling €75.00 or more before shipping and handling. No price adjustments on previous purchases.